Shipping Policy

Turnaround

All goods are shipped within 48 hours of the order being placed.

Shipping Partners

We use a number of different companies to ship items. At the time you place your order you will be able to choose the delivery option which best suits you.

Order Tracking

If a tracking number is provided by our shipping partner, we will update your order with the tracking information. Please note that for orders posted via Royal Mail first and second class (standard), no tracking number will be provided.

Shipping Rates

All orders with a value over £10.00 will be shipped free of charge using standard shipping (5-7 days delivery timescale).
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.
As a guide these are our standard UK shipping charges:

Value of Items (VAT included)Shipping ChargeDelivery Timescales
£1-£9.99£2.505-7 Days
£10.00+FREE5-7 Days
£1-£9.99£4.001-3 Days
£10.00+£6.001-3 Days

For International Orders and orders where tracking information is required shipping costs will be provided at checkout.
Please note that shipping costs are subject to change based on a number of factors and the information above serves as a guide only.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock, and inform you about any items that are on back order. We will also give you the option to be refunded for any items which are on back order.
If you choose to receive an item on back order we will ship the item to you when it becomes available. You will not be charged any additional shipping and handling for the second shipment.